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SpeedWorkers Alerts
Updated over a month ago

If you receive SpeedWorkers email alerts, use the following to help troubleshoot the issue.

Cache Alerts

Alert name

Description

Recommended action

Too many errors during indexation - QualityCheckFailed

An increase in failed quality controls on cached URLs, regardless of whether bots requested the URLs. These failures happen when there is a rendering error or an HTML change that differs from the settings’ logic.

The Botify team will investigate and determine the appropriate resolution. For example, if a change to the website causes the quality control to fail, you will share the change details, and Botify can update the quality control.

Too many errors during indexation - NotHtml, Websocket

An increase in URLs in the inventory that do not have content at the origin.

Following a discussion about the current site expectations, Botify could block these URLs from the cache, but these URLs need to be managed on your website.

Too many errors during indexation - LastRefresh4XX, LastRefresh5XX

An increase in URLs in the inventory that served a 4XX or 5XX HTTP status code.

Depending on the specific code, this warrants investigation and action on your website.

Too many errors during indexation - RedirectLoop, InvalidRedirect

An increase in redirect errors in the inventory.

This warrants investigation and action on your website.

Botify will discuss the current site expectations with you. Botify can take the following actions:

  • Add the new URLs to an inventory optimization rule if the redirect URL is known.

  • Update advanced refresh rules.

Too many stale or expired pages in inventory

A bottleneck where SpeedWorkers cannot refresh the volume of URLs in the cache at the current frequency and crawl rate.

This can be corrected by modifying the inventory scope, reducing cache behavior refresh frequency, or increasing SpeedWorkers’ crawl rate. Botify can assist with a strategy to reduce staleness and expiration.

Delivery Alerts

Alert name

Description

Recommended action

Volume of delivered pages drop

A drop in URL delivery to bots, which typically occurs when there is an increase in delivery errors (like the errors listed above) or a sudden increase in new URLs added to the inventory that have not been cached.

In this instance, the Botify team will investigate. Refer to SpeedWorkers Use Cases for Low Refresh Efficiency.

Delivery requests drop

A connection issue between the origin CDN and the SpeedWorkers cache.

This warrants an investigation into CDN routing logic and security settings.

Delivery QC failure

An increase in URLs requested by bots that are not fully rendering content, or there has been an HTML change that differs from the logic in SpeedWorker’s quality controls.

SpeedWorkers will revert bot traffic to the origin CDN to avoid serving errors to search engines while the Botify team modifies the rendering rules or updates the quality control criteria.

Too many Control Center test failures

Botify runs automated tests on specific pages in the SpeedWorkers Control Center section to monitor the health of important pages and page types. This alert will trigger if there is a routing error or if the page no longer exists.

If the page no longer exists, remove the URL and consider replacing it with a new one, if appropriate. If there is a routing issue, investigate with the CDN team. Refer to
Enabling and Testing SpeedWorkers.

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